Training title

THIS IS WHAT WE DO. WE ARE BOO.

Customer service training & Hospitality training agency | London, UK, Monaco, Abu Dhabi, Dubai, WorldWide

We provide exciting, rewarding and effective training for people that come into contact with the public whilst working in the leisure, events, attractions and retail industries.

Whether it's taking an order in a restaurant, promoting a product at an exhibition, giving directions at a theme park, delivering a feeding talk to a hundred visitors at a zoo or putting on a fabulous family show - we will give your people the enthusiasm to do it with more confidence, more style and more customer focus.

We also provide industry specific specific First Aid courses, Health and Safety training and Consultancy services.

Whether it's one of our ½ day "Getting to know ..." sessions covering topics such as manual handling and fire safety essentials or a full health and safety consultancy service - we can do it!

We work with MANAGEMENT, FACILITIES, F.O.H, CATERING and RETAIL staff through to PROMOTIONAL, SECURITY, MEMBERSHIP and ENTERTAINMENT teams.
All of our work is bespoke and we produce imaginative and creative sessions that are delivered with humour, tact and empathy.

Have a look at what we do...

STAFF RECRUITMENT

STAFF INDUCTION

CUSTOMER SERVICE TRAINING

CUSTOMER CHARTERS

MEMBERSHIP SALES

CONFLICT MANAGEMENT

PRESENTATION SKILLS

SHOW WRITING

BIRTHDAY PARTY SERVICES

TEAM BUILDING

HEALTH & SAFETY TRAINING

 

EVERYTHING WE HAD HOPED FOR – NOTHING WAS TOO MUCH TROUBLE. THE SETS LOOKED FANTASTIC AND WERE OF A VERY HIGH QUALITY AND ALL THE ENTERTAINERS WERE AMAZING!

Emma Smith Dresdner Kleinwort