Training title

Team Building

We create amazing activities that train and motivate teams as well as building them… 

WearebooCASE STUDY

SIGN POSTS

If you were creating a sign-post that stood at the front of  YOUR PLACE and that sign pointed out 5 ways in which you help create the perfect customer experience – what would those 5 signs say?

THE AIM

To discuss, explore and understand the part each individual plays in creating the perfect customer journey.

THE DELIVERY

First a series of games that get everybody thinking about the role they play in delivering that great customer experience.

They are then split into groups and are then given a sign-post and 5 signs upon which they must discuss and then  present the five most important ways in which they believe that they make a difference. Each group then has a photo taken with their sign.

THE RESULT

A great big conversation amongst staff as to what they add to the experience, an opportunity to share and learn from others and a set of photos that can be shared internally and on social media